1. Information we collect

We may collect information you provide, including your name, billing and shipping address, email address, phone number, order details, and customer support messages. When you browse the store, technical information such as browser or device details, page interactions, and approximate usage data may also be collected through cookies or similar technologies.

2. How information is used

• To process orders, arrange delivery, and send order updates.
• To respond to product questions, returns, refunds, and support requests.
• To maintain store functionality, prevent fraud, and protect transactions.
• To understand store performance and improve the shopping experience.
• To send marketing messages where permitted and required consent has been obtained.
• To comply with legal obligations and resolve disputes.

3. Cookies

Cookies and similar technologies may remember preferences, support cart functions, measure site usage, and assist marketing. You can manage cookies in your browser settings, though disabling some may affect store features.

4. Sharing information

We may share necessary information with service providers supporting store operations, payment processing, fulfillment, delivery, customer support, security, and analytics. Information may also be disclosed when required by law, to protect rights and safety, or as part of a business transfer.

5. Retention and security

Information is retained for as long as reasonably necessary for order administration, accounting, legal compliance, and dispute handling. Reasonable administrative and technical safeguards are used, but no transmission or storage method can be guaranteed completely secure.

6. Your choices and rights

Depending on your location and applicable law, you may be able to request access, correction, deletion, or restriction of certain personal information, or withdraw consent where processing relies on consent. You may unsubscribe from promotional emails using the method provided in the message.

7. Children’s privacy

We do not knowingly seek personal information from children where parental consent is required. A parent or guardian who believes a child has provided personal information may contact us to request review.

8. Updates and contact

We may update this policy by posting a revised version here. For privacy questions or requests, email service@muvqis.com and describe your request clearly.